In this article you’ll discover all the benefits of using custom delivery zones for QSRs, including…

  • Optimised delivery efficiency 
  • Improved customer satisfaction
  • Expanded strategic coverage
  • Preventing overloading delivery operations

Your delivery orders are coming in thick and fast and business is booming. But now you quite literally need to deliver! Thankfully, with YUMBI, custom or polygon delivery zones are your immediate go-to solution. By using these zones, you can optimise your delivery processes, reach more customers faster, and maintain higher service standards. Here’s how custom delivery zones can take your restaurant’s delivery service to exceptional levels of performance:

1. Optimise delivery efficiency
Custom delivery zones enable QSRs to define areas that are logistically feasible for swift delivery. By setting boundaries that consider road networks, traffic flow, and the restaurant’s capacity, delivery times can be markedly reduced. This means your customers get their meals fresh and hot, right when and where they want them.

2. Improve customer satisfaction
Tailoring delivery zones ensures that customers receive their orders within a reasonable time frame, minimising delays and frustration. By delivering within a manageable radius, QSRs can maintain food quality, boosting customer satisfaction and fostering loyalty. After all, it’s all about getting, keeping and growing customers!

3. Expand strategic coverage
With custom delivery zones, QSRs can serve high-demand areas, even if they fall outside traditional circular delivery zones. This flexibility allows restaurants to reach more lucrative locations while avoiding areas that are less profitable or difficult to access. It’s an effective way to tap into new markets without compromising on service excellence.

4. Prevent overloading delivery operations
Clearly designated delivery boundaries help QSRs keep orders within a manageable range, preventing the strain that long-distance deliveries can put on your system. Custom zones ensure that delivery speeds remain consistent, even during peak times, helping to keep operations smooth and efficient.

By adopting custom or polygon delivery zones, your QSR can enhance delivery efficiency, customer satisfaction, and market reach, all while maintaining a balance in delivery operations. 

Read our YUMBI support articles here to get the best out of your delivery service:

How do I configure a custom/polygon delivery zone?

What types of delivery zones can I configure for my restaurant?

Now go deliver!