Increase sales and customer loyalty with SwitchboardTalk to Sales
Customised call-in ordering
Simplified, centralised, customised
Boost turnover with Switchboard
Powerful Switchboard features
Customisable menu upsell: call centre agents can offer value-add menu items and promotions.
Decreased handle time: ordering via Switchboard can result in cost savings.
YUMBI Engage integration: seamless marketing using SMS messaging, push notifications, and voucher campaigns.
Favourites: Repeat users are shown their favourites, making the order process fast and convenient.
Complete call-in ordering control
Automatic customer profile look-up: includes order history and saved addresses.
Automatic delivery address validation: order placement only accepted at your restaurant if the customer address falls within your approved delivery zone.
Linked restaurant locations: call centre agents can offer food items from other brands or restaurants associated with a particular location.
Reduce fraud, and increase efficiency
Detailed order reports: every call-in order is recorded for better auditing and staff fraud prevention.
VoIP provider integrations: compare how many calls have been received versus how many orders have been placed.
Third party integrations made easy
What our clients say
– Tshephang Batshidi | Call Centre Manager Botswana