Experience the future of online ordering with YUMBI

YUMBI prides itself in excellence, in being forward thinking, progressive and innovative. That’s why we’ve grown from strength to strength, helping to service some 50 million orders at over 2000 quick-service restaurants in 6 countries across Africa. Leading the way is the YUMBI way and we’ve been immensely privileged to have partnered with some of the continent’s most respected quick-service restaurant brands, guiding them through a seamless and integrated transition to digital ordering.

As we look to the future, we’re now also committed to growing our network into the USA and Canada, driven by a relentless focus on the success of our customers. When you partner with us, we become your strategic ally, working together with your brand and restaurants to boost sales volumes and foster stronger relationships – all in an effort to help you get, keep and grow your customer base.

After sign-up, our dedicated Customer Success Team is driven by a genuine passion to assist and guide your brand on its online digital journey to success. We’ll provide expert advice and upskill your brand team members, helping them fully grasp and appreciate the power behind the YUMBI Platform, its functionality, and its seamless integration into your store’s POS system.

Maximise the potential of your brand with YUMBI’s insightful Business Intelligence Reports. Our Customer Success Team will regularly meet with you to go through the most vital and business-critical reports, ensuring you receive all data that’s relevant and important to you. They’re always ready to lend a helping hand, promptly addressing any day-to-day issues your restaurant may encounter on our platform. From step-by-step toolkits to GSM printer guides, and effective email campaigns, we’re here to help. In addition, our comprehensive Help Centre features an easy-to-follow knowledge base of articles and videos - available online 24/7 for your convenience.

Our proven track record speaks for itself. We’ve successfully developed and launched our innovative solutions thanks to exceptional project management, product development, and committed Customer Success Teams at your side – for smooth and effortless online onboarding.

When it comes to trust and security, YUMBI is fully POPIA compliant and holds the highly recognised TPPP PCI-DSS Level 2 certification. We spare no effort in investing heavily in our secure and scalable cloud hosted infrastructure, ensuring unwavering business continuity and peace of mind for all our valued customers.