Engage
Engage

Effortlessly build loyalty and powerful marketing campaigns

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Engage with complete control

Place yourself in the driver’s seat with on-demand brand-specific content and personalised, targeted customer communication.

Engage puts you in complete control of your marketing efforts with real-time access from any desktop or mobile device.
FEATURES:
Flexible e-vouchering system
Targeted customer-centric platforms
Push notification and SMS content delivery
Engage
Engage

Unlock real potential

Here’s your opportunity to reach customers with engaging content and calls-to-action!

Maximise your budget with cost-effective targeted messaging. Increase order volumes and customer retention with just a few clicks!
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Target customers with Audience Builder

With Audience Builder, you can now request highly specific customer segments from a vast selection of different filtering options and tailor your messaging to match campaign objectives. 

Target and reach customers for 12-months and more.

Engage with any customer group to maximise marketing spend and impact. 

Strike the right balance by refining your audience strategy.

Target everyone from frequent lunch buyers, to discount/promo-seekers, to at-risk customers

Excite customers

Create pre-approved promotional offers with the campaign template creator across 3 distinct categories…

SMS and/or Push Notifications

Voucher incentives

Menu Items

Incentivise with impact

Add more colour to promotions with our landing page generator. Create a unique, customisable eCommerce landing page, making it easy for customers to take advantage of promotions and incentives. Entice customers with…

Rich header images

Descriptive body text

Promotional terms & conditions

Your distinct URL combines with Google Campaign Tagging functionality, allowing you to analyse which promotional medium generates the best referral traffic based on eCommerce conversion.

Create Smart Campaigns

Build long-term meaningful relationships with your customers by creating effective Smart Campaigns.

Smart Campaigns allow you to communicate on a one-to-one level with your customer using cost-effective SMS messaging and Push notifications.

Tailored to ensure a superb customer experience, Smart Campaign messages can be created for a variety of activities including Cart Abandonment Reminders, Lapsed Customers, Monthly Campaign Calendars, Welcome Campaigns and even Birthday messages.
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Embrace opportunity

Use the voucher engine to generate incentive vouchers based on pre-defined qualifying criteria such as…

Discounts based on specific product PLU’s

A minimum qualifying spend

% or fixed value discounts

Unique, or shared voucher codes with specific single and total redemption constraints

Advanced features include:

Discounts based on the ordering channel, order type and customer order behaviour.

Ability of YUMBI campaign template creator and segmentation engine to lock redemptions down to only customers enrolled to a specific campaign.

Make it personal

Grow customer loyalty, and increase repeat business by issuing customers with personalised voucher incentives that are automatically added to their online voucher wallet.

Enable customers to see and browse the voucher rewards that have been allocated to their wallet, and redeem these against current or future online orders placed.

Own your space

Personalise customer engagements and increase retention with our Engage customer segmentation engine. Use your customers historic or real time behaviour to target specific audiences and trigger communications that matter most to them.
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FAQs - Automated marketing

Engage is YUMBI’s automated marketing platform that enables restaurant brands to send targeted campaigns to customers via SMS, push notifications, and voucher incentives — all based on real customer ordering behaviour.

Engage supports a wide range of campaign types including Welcome messages, Birthday campaigns, Cart Abandonment Reminders, Lapsed Customer win-backs, Monthly Campaign Calendars, and promotional voucher campaigns.

The Audience Builder feature allows brands to filter and target customers using a wide range of behavioural criteria — including frequent buyers, discount seekers, at-risk customers, and more — for highly relevant, cost-effective messaging.

Yes. Engage includes a landing page generator that lets you build branded, customisable eCommerce landing pages for campaigns, with Google Campaign Tagging to measure which promotional channels drive the most conversions.

The voucher engine allows you to generate incentive vouchers based on qualifying spend, specific product PLUs, percentage or fixed-value discounts, and unique or shared codes — with full control over redemption limits and campaign lock-down rules

Yes. Smart Campaigns allow one-to-one customer communication that is automatically triggered by customer behaviour, such as a lapse in ordering or an abandoned cart — without needing manual intervention each time.

Third party integrations made easy

Thanks to our Third Party Integration partners, synchronisation between YUMBI and these platforms means seamless, real-time customer communication at all times.
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What our clients say

About using Engage
The Engage platform has enabled Debonairs Pizza to execute against key strategic priorities for the brand aligned to the CRM programme. The platform has enabled the brand to execute robust messaging with defined measures of success linked to sales. The easily accessible data reporting has been key in refining the CRM approach.

– Zubenathi Jizana | Brand Manager