In this article we’ll focus on why YUMBI is so much more than just an online ordering app. Read about YUMBI’s…

  • Customer-centric technology
  • Data-driven insights
  • Seamless system integration
  • Enhanced brand loyalty
  • Ongoing support

When your customers visit your QSR, they expect speed, convenience, personalisation, great service and quality food. YUMBI is your comprehensive solution designed to help transform and uplift the customer experience. Here’s why YUMBI is so much more than just an online ordering app and how it truly benefits your customers one and all:

1. Customer-centric technology

The customer journey is no myth – it’s all about real, tangible experiences. At its core, YUMBI is built around this customer journey. From intuitive interfaces to personalised recommendations, YUMBI offers a seamless, easy-to-use ordering experience. Whether customers prefer using a mobile device or desktop, YUMBI adapts to their very specific needs. This level of convenience ensures your customers find ordering and reordering as easy as pie.

2. Data-driven insights for better decision-making

Data is the backbone of every successful business. YUMBI’s advanced analytics dashboard helps you understand customer preferences, track sales trends, and identify areas for improvement. By leveraging these insights, you can fine-tune your operations and deliver exactly what your customers want, when they want it. From specials and promotions to delivery and more, you’re always able to offer real value to your customers.

3. Seamless integration with existing systems

YUMBI isn’t just an add-on; it’s a fully integrated solution. The platform connects effortlessly with your existing systems, including Point of Sale (POS), payment gateways, and delivery partners. This seamless integration minimises errors and enhances efficiency, ensuring your customers experience flawless, ongoing, exceptional service.

4. Enhanced brand loyalty

Your brand is more than a logo and a name, it’s a promise to your customers. YUMBI strengthens this promise by offering features like loyalty programmes, targeted marketing campaigns, and branded digital environments. These tools help you build meaningful connections and positive experiences to keep your customers coming back for more.

5. Unparalleled support

At YUMBI, we believe in partnerships, not transactions, which means our support is always beside you, from one sale to the next, to the next. Our dedicated support team works with you every step of the way, from initial setup to ongoing optimisation, day in, day out, around the clock – ensuring your success translates into the very best experiences for your customers.