In this article we’ll explain how YUMBI’s Store Management Dashboard and Insights benefit you on…
- Performance
- Uptime
- Orders
- Failures
- Deliveries
- Call-ins
Managing your QSR can be a mammoth task. Managing staff, serving customers, ordering stock, timeous delivery, maintaining high quality standards. That’s why gaining comprehensive insights into your business operations is crucial to the effective running of your business. YUMBI’s Store Management Dashboard helps you gain the insights you need, when you need them! Let’s look at the benefits of using data-driven Insights from YUMBI together with your Store Management Dashboard.
1. Performance analysis:
- Monitor daily revenue trends to help you make informed decisions and compare revenue growth year-on-year.
- Gain valuable insights into the previous month’s performance for strategic planning.
2. Uptime monitoring:
- Track the online service performance of your restaurant and get insights into lost revenue due to downtime.
- Monitor Point-of-Sale and your YUMBI GSM Printer uptime to ensure seamless operations.
3. Order breakdown:
- Analyse successful and failed order transactions to identify negative patterns that may be starting to occur.
- Understand the reasons behind failed orders so that you can make specific, well-planned, targeted improvements.
4. Failure breakdown:
- Get a clear understanding of the reasons for unsuccessful orders to allow for decisive problem-solving.
- Identify underlying issues and address them promptly to improve the overall experience of your customers.
5. Delivery insights:
- Track your total number of deliveries and the percentage of these tracked deliveries.
- Improve customer satisfaction through efficient delivery management.
6. Phone query queue performance:
- Monitor the total number of calls and their outcomes on the query queue.
- Minimise dropped calls to maximise customer engagement and satisfaction.
YUMBI’s Store Management Dashboard helps guide, assist and advise you on the complexities of day-to-day operations. Embrace data-drive insights and you immediately begin to streamline processes, reduce risks, and drive profitability.