In this article we’ll focus on why you should embrace warm customer service with Delivery this winter thanks to…
- Real-time order tracking
- Flexible delivery solutions
- Accurate forecasting
- Delivery promotions
- Warm service delivery
It’s winter, and as far as your customers are concerned, a blanket, hot water bottle and movies are all the rage. The last thing on their minds is getting their toes wet by venturing outside. Which means it’s the perfect opportunity for you to up your orders with Delivery from YUMBI. Here’s how Delivery can benefit you for hot and crackling winter sales…
Real-time order tracking
YUMBI’s online ordering interfaces offer real-time tracking, allowing your customers to see exactly where their order is at all times. Geolocation ensures accurate delivery, even in hard-to-find locations, reducing delivery errors and customer complaints.
Flexible delivery solutions
‘Deliver to Pin,’ allows customers to place orders even without a valid street address. Live driver tracking sends notifications about the driver’s name, progress, and ETA via push notifications and on-screen prompts, keeping your customers informed and satisfied.
Cosy-up with winter delivery promos
Time-limited voucher codes for free delivery can be shared on social media with audience-specific targeting, increasing your reach and customer base. Additionally, the driver tipping feature allows customers to add a tip to their prepaid orders, enhancing driver performance and satisfaction.
Customisable and scalable services
YUMBI offers flexible delivery zone configuration and management, allowing you to set up multiple delivery zones or exclusion zones as needed. Configure unique delivery fees, set minimum order values, and differentiate menu items for delivery. Integration with partners like Uber Direct ensures outsourced delivery fulfilment can be customised to meet your specific needs.