In this article we’ll focus on what it means to be consumer-centric and how YUMBI is coming to the party to bring your customers greater satisfaction thanks to…
- YUMBI’s new gift box icon
- Enhanced customer engagement
- Rewards in one convenient place
- Stronger, more meaningful customer relationships
Earning the loyalty of your customers is an ongoing effort and something you should actively strive for daily. Now, thanks to YUMBI’s new gift box icon, you have a powerful tool at your fingertips to enhance customer engagement even more!
YUMBI’s gift box means no more searching through emails or missing out on special offers. This feature has been designed specifically to increase reward visibility and makes customers feel valued. It’s not just a pretty icon – it’s your new ally that helps build stronger, more meaningful relationships.
Even better, when paired with SMART Campaigns, you can automatically send vouchers straight to the gift box. So, the next time a customer taps the icon, they’ll feel immediately rewarded. That kind of surprise-and-delight moment helps your QSR brand stand out in a sea of deals from your competitors.
Being consumer-centric in online ordering means more than simply offering food fast. It means offering food in a way that feels personal, rewarding, and easy. Today’s consumers want to be recognised. They want value that makes sense for them, delivered in a format that’s easy to use.
You can also use this feature to build brand loyalty across outlets, keeping the customer’s journey inside the app (and away from third-party platforms).
Helpful hint: Use YUMBI Reports to track who’s using their vouchers, when, and how often, so you can fine-tune your strategy and improve ROI.
Being consumer-centric is all about clarity and connection. When your customers feel seen and rewarded, they stick around. With YUMBI’s gift box, consumer loyalty is no longer an afterthought – it’s a genuine offer to customers to make them feel warm and welcome. It’s as simple as that!