Scan-to-Order
Customers scan a code in-store and order from their own phone. No queue for a cashier, no terminal to wait for, no friction.
To-GoOrderingSkip the queue and keep the customer.
To-Go lets walk-in customers order from their own phone instead of queueing for a self-service terminal. They scan, order, and pay in-store, and you get the order, the profile, and the margin, without adding hardware.
The To-Go answer
Ordering, without the terminal.
Walk-in customers shouldn't have to queue for a cashier, or terminal to place an order. To-Go turns the phone already in their hand into the ordering point. They scan a code at the table or counter, browse your live menu, and pay contactlessly, without a single piece of new hardware in the store.
Powered by Gateway, the menu is always current. Orders fire straight into POS. Every in-store customer becomes an identifiable profile, feeding Insights, BeHeard, and Engage alongside every other channel.
Shorter queues. Higher throughput. Owned data. No terminal to buy or maintain.
Contactless Payment
Payment secured on their phone before the kitchen receives the order. Zero cash handling, zero POS queue, zero reconciliation risk.
Restaurant-Specific Codes
Each restaurant has its own unique scan code, so every order is routed to the exact store the customer is standing in. No wrong-branch orders.
Identifiable Customers
Every To-Go order creates a named profile. Saved favourites, contact details, and order history for Engage campaigns.
Direct POS Integration
Orders inject straight into your Point of Sale. One menu, one source of truth, zero re-punching.
The in-store journey
From tap to pickup - in one workflow.
Scan. Order. Pay. Collect and go. Every step happens on the customer's phone, and every step is captured in your data.
Order
Customer scans the code at their table or the counter and browses your live menu on their own phone.
Pay
Secure contactless payment on their phone. Order fires to POS.
Ready
Push notification when the food's ready. Customer collects at the counter without queuing.
Return
Named profile, saved favourites & history, Retainable by Engage, measurable by Insights.
Result
Every in-store order is owned, measured and retainable.
No queue friction. No terminal to buy. Every walk-in order becomes structured customer data.
In practice
The fastest channel - now the most measurable one.
To-Go gives operators the tools to run in-store ordering like a true digital channel, with scan-to-order, pre-paid orders, identifiable customers and a direct line to the kitchen.
Scan-to-order with pre-paid contactless checkout- Restaurant-specific scan codes so orders always land at the right store
- Saved favourites and reorder that turn repeat visits into a habit
- Push-notification readiness alerts, so no more lingering at the counter
- Direct POS integration, so when configured every order flows automatically
Why To-Go wins
Every queue at the counter is an order at risk - and every terminal is a cost you keep paying.
0App needed
To-Go runs on your ordering website. Customers scan and order without installing an app.
R0hardware costs
No kiosk to buy, service, or replace. The ordering point is the phone already in their pocket.
100%customers identified
Counter customers, historically anonymous, become named, contactable, retainable.
Instead of forking out capital to install expensive computer hardware that will enable walk-in and sit-down customers to place their orders themselves, we can now offer them a solution where they can literally do the same, but from the palm of their hand.
Ingrid Potgieter · Delivery & Project Co-ordinator, Galito's
Where To-Go fits
The in-store channel that feeds the connected platform
To-Go sits on Gateway and turns walk-in customers into named, re-marketable profiles, visible to Insights, BeHeard, and Engage.
Frequently asked questions
Common questions about YUMBI To-Go
To-Go is YUMBI's in-store ordering solution. Walk-in customers scan a restaurant-specific code, then order and pay from their own phone on your brand's ordering website, so they skip the queue at the counter without needing a self-service terminal or an app download.
StoreFront is the branded web and app ordering channel itself. To-Go is the in-store experience running on it, with restaurant-specific scan codes, pre-paid orders and readiness notifications tuned for walk-in customers rather than delivery.
No. Orders inject straight into your existing Point of Sale, so the kitchen works from the order it already knows. Where your POS is not integrated, orders arrive via the YUMBI GSM Printer or OrderUp tablet, so the kitchen still receives every order without re-keying into a parallel system.
No. To-Go runs on your brand's existing ordering website, so a customer scans the code and starts ordering in their phone's browser. There's nothing to install, which removes the single biggest drop-off point for in-store digital ordering.
Every To-Go order creates a named profile with contact details, saved favourites, and order history, so historically anonymous walk-in customers become segmentable in Insights and re-marketable through Engage.
Take the first stepOperations leaders Franchisees Marketing leadership
Every queue at the counter is an order at risk
And every terminal is a cost you keep paying. To-Go turns the queue into orders without adding hardware to buy, service, or replace.
See what scan-to-order does for counter throughput
YUMBI will walk through queue impact, counter load, and order accuracy, with concrete per-store projections.
Book an ops sessionFind out what To-Go could reclaim per store
A 20-minute store review puts a store-level number on what counter queues and terminal hardware cost you today.
Book a store reviewTurn anonymous pickups into named customers
Every To-Go order is a profile Engage can re-market to, giving margin recapture plus a retention channel.
Request a strategic review