Help Centre

Let’s connect.

Two ways in for new conversations, and a direct line if your brand already runs on YUMBI. Every route lands with a named team, not a shared inbox.

Sales

Put your brand on the platform

Connect your brand to your customers across web, app, call centre, dine-in and collection, on infrastructure that already runs at scale.

Talk to sales
Partnerships

Integrate with Gateway

POS vendors, aggregators, delivery and payment providers can become a YUMBI integration partner and reach the brands already on the network.

Discuss a partnership
Existing customers

Support, all day, every day

Already trading on YUMBI? Your Customer Success Team is on the other end of this, and the Help Centre is open whenever you need it.

Get help
Sales

Let’s engage.

Not sure where to start? We'll walk you through the white-labelled, fully responsive ordering website and app, so you keep full control of your online ordering ecosystem from end to end.

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Partnerships

Let’s discuss.

We work with forward-thinking businesses in food and allied industries through our integration technology. If your product can benefit the brands on our network, we'd like to hear about it.

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Existing customers

Let’s help.

We're here to keep your website and app running, whatever happens. Start in the Help Centre, which covers setup, menus, reporting and troubleshooting. If the answer is not there, your Customer Success Team is one email away.

In the Help Centre

Setup guides, menu management, reporting and troubleshooting, written for your team.

Your success team

Already assigned to your brand and meeting you regularly. Email reaches them directly.

Anything urgent

+27 31 940 0536
Africa and the Middle East, business hours.

Seven African markets, one platform, one team.

Africa & Middle East

+27 31 940 0536

YUMBI's connected network across seven African markets