Help Centre
Dine-InOrdering

Self-service ease,
sit-down hospitality

Dine-In turns every table into a digital ordering surface. QR menu, contactless payment, tip capture and customer sign-in, all while your customer stays seated, and your staff stays free to serve.

A diner scanning a Galito's QR code to open the Dine-In menu, enter a table number and pay at the table

In-store convenience at its best.

Your customers expect the convenience of effortless ordering and payment. Dine-In delivers it. Browse the menu, order, tip and pay, all while seated at the table. Better value for customers, faster turnover for the restaurant, and zero hardware on your side.

Powered by Gateway, the menu is always current. Every Dine-In order creates an identifiable customer profile, feeding Insights, BeHeard, and Engage so your sit-down customers become visible for retention, not just revenue.

Basket size goes up. Queues go down. Waiters serve instead of taking orders. Cashiers close tables instead of punching orders.

Order. Pay. Eat.

Three taps, one seat, zero friction. Dine-In makes table service feel effortless for customers and operationally lighter for staff.

Order

Scan the QR. Browse the branded menu. Enter the table number. Add favourites, extras and upsells, all from the phone.

Pay

Contactless checkout at the table. Tip added on the phone, invoice emailed. No cashier queue, no wait-for-bill, no “can we pay please?”

Eat

Once paid, the order fires into POS. Kitchen prints. Food arrives at the right table. Waiters stay on service, not order-wrangling.

A guest scanning the Dine-In QR code from a PizzaBoyz table poster

Create ongoing customer interactions

Every Dine-In scan is a data point. Every order is a profile. Every tip is a waiter signal. Dine-In turns sit-down visits, historically your most anonymous channel, into fully-tracked, re-marketable customer moments.

  • Fast mobile sign-in: retain contacts, share promos, gather profile data
  • eVoucher redemption: customised incentives redeemed at the table
  • Customer feedback: ratings on ordering, payment & food right after the meal
  • Favourites & reorder: repeat visits happen faster for returning guests
  • Direct POS integration: when configured, orders drop straight into your POS

No waiting. Nothing to download. No anonymous diners.

0waiting to order

Customers order the moment they decide, rather than waiting to catch a waiter's eye.

1scan to the menu

One QR opens your branded menu. Nothing to download, no laminated card to reprint.

100%tables accounted for

Table numbers route food to the right seat, and every diner becomes a profile Engage can retain.

This ordering channel now allows the customer to skip the queue and pay directly on the platform. It ups our sales, adds to the customer experience, reduces waiting time, and frees up cashiers to get orders out faster, and we can monitor consumer trends via the dashboard.

Ingrid Potgieter · Delivery & Project Co-ordinator, Galito's

The in-store channel that feeds the connected platform

Dine-In sits on Gateway and turns sit-down customers into named, re-marketable profiles that are visible to Insights, BeHeard, and Engage.

FoundationYUMBIGateway OS

Menus, orders & integration

You are hereYUMBIDine-In

QR table ordering & payment

IntelligenceYUMBIInsightsYUMBIBeHeard

Performance & feedback

GrowthYUMBIEngage

Retention & win-back

Common questions about YUMBI Dine-In

Dine-In is YUMBI's contactless QR-based table ordering solution. Customers scan a QR code at their table, browse your branded menu on their phone, order, tip and pay, all without needing a waiter to take the order or a cashier to close the bill.

No. There are no tablets, no kiosks, and no POS upgrade. The customer's own phone is the device, and the only thing you place on the table is a printed QR code.

Dine-In runs on Gateway, so the menu is always current and, where the POS supports it, orders fire straight into your Point of Sale. Nothing is re-punched and no parallel system is needed.

Yes. A good-service tip is added at checkout, before the customer settles, so waiters are recognised without a cashier interaction or a split-bill negotiation.

Every Dine-In order creates an identifiable customer profile that feeds Insights, BeHeard, and Engage. Your sit-down customers stop being anonymous and become a segment you can measure and re-market to.

Turn every table into a measurable channel

If your sit-down customers are invisible, your biggest daypart is flying blind. Dine-In is the fastest way to make them countable, contactable, and retainable.

Operations leaders

See what QR ordering does to turn time & basket

YUMBI will walk you through the floor-level impact, covering shorter queues, faster table turns and upsell lift.

Book an ops session
Franchisees

Find out what Dine-In looks like in your store

A 20-minute review shows where QR ordering lifts revenue, where it saves staff hours, and how fast it pays back.

Book a store review
Marketing leadership

Make sit-down customers visible for retention

Every Dine-In visit becomes a named profile for Engage and Insights, turning your biggest anonymous customer pool into one you own.

Request a strategic review