Dine-In
Dine-In

Contactless
self-service with
sit-down convenience

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Sit-down in-store customer satisfaction

Dine-In brings customers closer to you with effortless menu browsing, simple ordering and contactless in-store payments – all while enjoying good food and great value while seated at your quick-service restaurant.
FEATURES:
Quick sign-in, fast ordering and convenient payment via mobile
eVoucher incentives and promotional offers while in-store
BeHeard Integration when configured
Dine-In
Dine-In

Offer In-store convenience at its best

Your customers expect the convenience of effortless ordering and payment options. Dine-In offers this to them and so much more - all while seated in your restaurant. It brings them better value for money, instant gratification, and great food.
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Now you can increase basket size seamlessly

Your customers expect the convenience of effortless ordering and payment options. Dine-In offers this to them and so much more - all while seated in your restaurant. It brings them better value for money, instant gratification, and great food.

Create ongoing customer interactions

Fast sign-in on mobile: Retain customer contact data, share promos and new menu items, gather valuable customer data.

eVoucher redemption: Send customers redeemable eVouchers and invite them to take advantage of customised incentives and promotions.

Customer feedback: Customers can rate their ordering, payment and food experience to help you improve your service.

Favourites: Repeat users are shown their favourites, making the order process fast and convenient.

Direct POS integration: When configured, Dine-In can be directly integrated into your Point of Sale (if supported).

Order, eat, pay

Effortless menu browsing: A QR code launches your web or app screen to begin the ordering process. This cuts out the need for a waiter to bring a menu, saving time and growing channel adoption.

Simplified ordering process: A table number is all that’s needed to start the order so that staff know where to take the food.

Contactless payment: Customers can add a good-service tip for the waiter before making their payment.

Tip feature: Customers can add a good-service tip for the waiter before making their payment.

FAQs - QR table ordering

Dine-In is a QR code-based table ordering solution that lets restaurant guests browse the menu, place their order, and pay — all from their own mobile device while seated at the table, without needing a waiter to take the order.

Customers scan a QR code at their table, which launches the restaurant’s ordering interface on their phone. They enter their table number, browse the menu, place their order, and pay — all contactlessly.

No. Dine-In can launch directly from a QR code scan via the restaurant’s web ordering interface, requiring no mandatory app download.

Yes. Dine-In includes a tip feature that allows customers to add a gratuity for the waiter before completing their contactless payment.

Yes. Contactless self-service ordering has been shown to increase basket size, as customers tend to browse more thoroughly and add items they might not have ordered through a waiter

Yes. Dine-In supports eVoucher redemption and integrates with YUMBI Engage, enabling restaurants to send targeted promotions and incentives to dine-in customers.

Yes. When configured, Dine-In can be directly integrated into supported Point of Sale systems, streamlining kitchen and order management workflows.

What our clients say

About using DINE-IN
This ordering channel now allows the customer to skip the queue and pay directly on the platform. This offering ups our sales, it adds to the customer’s experience, reduces waiting time, and frees up the cashiers allowing them to get orders out faster.

The best part is that we can monitor consumer trends, and other relevant reports by viewing the business intelligent insights provided on our dashboard.

– Ingrid Potgieter | Delivery & Project Co-ordinator – Galito’s

Dine-In