InsightsRole-based dashboards for operations, marketing, finance and executive teams.
Store, brand and market views- Uptime, order flow and channel mix
- One set of numbers for every role
Intelligence
Trading data is only worth what you do with it.
Insights turns every order into a number a manager can act on. BeHeard catches the customer's verdict while you can still do something about it.
Talk to salesInsights
BeHeardFeedback captured at the moment of the order, not weeks later on a review site.
- A rating request after every order
- Low scores routed for recovery
- Sentiment trends store by store
Both read from the order data your channels already produce, so there's nothing extra for stores to capture.See the foundation layer